Our professional development offerings are well researched, accessible, responsive, and designed around the unique needs of educators.

• What we offer flyer | PDF Download

1800 157 818

The 1800 toll free number is available to callers across NSW every working day of the year. The 1800 number is staffed by our friendly, knowledgeable Project Officers with extensive experience in Family Day Care, Long Day Care and Out of School Hours Care. They will respond to all enquiries and provide answers to your questions.

National Quality Framework Support

Children’s Services Central provides National Quality Framework Support for eligible education and care services who are working towards implementing the National Quality Framework. The service needs are first assessed to determine the most appropriate level of support offered. National Quality Framework (NQF) Support is tailored to the needs of the individual education and care service.

Support can be given via:

• Telephone;
• Email;
• Research support; and
• Face-to-face visits.

Individual Service Support

Children’s Services Central provides Individual Service Support to education and care services experiencing challenges. The service needs are first assessed to determine the most appropriate level of support offered. Individual Service Support is tailored to the needs of the individual service.

Support can be given via:

• Telephone;
• Email;
• Research support; and
• Face-to-face visits.

Mentoring

The Children’s Services Central Mentoring Program engages educators in an environment that promotes shared thinking, leadership, career exploration and supports the development of professional partnerships. Support can be accessed via phone.

New Service Support

New Service Support provides professional advice and support to eligible services to assist with the establishment phase of their business development. This support helps operators reduce operational risks and improve quality outcomes for children and families. Support is specifically targeted to the establishment and set-up phase of a new service. The support is specifically targeted to the establishment and set-up phase of a new service.

The service must be:

• Operational, and
• Receiving Child Care Benefit approval from the Department of Education, Employment and Workplace Relations (DEEWR).

A service may also be in the process of:

• Recently changing service type eg, transitioning from a Preschool to a Long Day Care,
• Extending their current service provision eg, creating first time offer of places for 0-2 year olds, or
• Establishing a new service for a particular licensee – whether this is a first or additional service.

 Where to now?

• Children's Services Central Professional Development Handbook