CCMS brings all approved child care services online to standardise and simplify the administration of Child Care Benefit.
Child Care Management System (CCMS) is a national child care computer system that provides details of Child Care Benefit (CCB) entitlements and child care supply and usage, to families, services and the government.
CCMS Resources
- CCB Reconcilliation Tool – Why you need to do it and how you can do it! A reconcilliation table is also available to download, in PDF format and Excel format.
- CCMS Contact List – Who should services contact?
- CCMS Schedule – Suggested CCMS weekly schedule
- DEEWR CCMS Presentation – Outlining key issues within CCMS
- CCMS Survey – Transition to CCMS: How have children’s services in NSW fared?
- CCMS Forums: Audio recordings – documentation and resources
- Selecting a CCMS Software Product – a review of available CCMS computer software
DEEWR CCMS Helpdesk
The DEEWR CCMS Helpdesk will answer any questions services have about CCB payments and policy once your service transfer to CCMS, including information about your mandatory reporting requirements under CCMS.
Helpdesk staff will also assist you to resolve any specific issues related to CCMS, however, cannot assist you with matters that are best addressed to your software provider such as assistance with how to use your software package.
- The Helpdesk telephone number is 1300 667 276
- The Helpdesk facsimile number is 1300 663 429
- A Helpdesk mailbox for enquiries or non-urgent issues is available at ccmshelpdesk@deewr.gov.au
Helpdesk operators are available from 8.00am – 8.30pm AEST Monday to Friday.
General questions on the CCMS can be directed to the following addresses at any time:
1) email to ccms@deewr.gov.au or ccmshelpdesk@deewr.gov.au or
2) mail to:
Child Care Management System
Child Care Policy & Payments
Location code – 1 HWBB
GPO Box 9880
CANBERRA ACT 260
CCMS Briefing Session for Long Day Care Services – FREE DVD
The DVD presents an overview of the changes required at service level. It documents a CCMS briefing session presented by Community Child Care Co-operative NSW on behalf of Children’s Services Central. It is an aid for services who were unable to attend a session, held throughout NSW towards the end of 2007.
If you would like a FREE copy, send an email to: info@cscentral.org.au
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